Question 1

What steps should we take for damage restoration?

Accepted Answer

In the immediate aftermath of a fire or water damage, a property manager’s first step should be to contact the company’s insurance agent to determine coverage. Once the insurance company is informed of the outbreak of a fire or water, the next step is to contact a reputable damage restoration company.

Question 2

How long will damage restoration take?

Accepted Answer

As eager as commercial property owners are to get back to business as soon as possible after the breakout of the fire, the timing of the restoration process varies according to each individual circumstance. The property owner’s contact from the restoration team will be able to gauge the timeframe of the project and provide updates as progress is made.

Question 3

What can we expect once damage restoration is complete?

Accepted Answer

The restoration process often ends with a discussion about how to prevent future outbreaks of fire. Functional, frequently tested smoke detectors, the installation of fire sprinkling systems and the presence of fire extinguishers on every floor of the building are ideal ways to control or even prevent a fire. Employees should be made aware of fire exits and practice fire drills.

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